Support
Help, bugs, and account issues
If something breaks, use the configured support inbox below, attach a screenshot, and include your username plus the time it happened. For server crashes or save corruption, also include the latest backup timestamp if you have it.
Contact
hello@example.com
Email support
This address is driven by your deployment configuration. Change `MAIL_FROM_ADDRESS` for the public support inbox you want Steam to show.
What to include
- Username or account email
- Approximate time and timezone
- Screenshot or error text
- Browser, OS, or SSH client used
- Save / backup timestamp for world issues