Support

Help, bugs, and account issues

If something breaks, use the configured support inbox below, attach a screenshot, and include your username plus the time it happened. For server crashes or save corruption, also include the latest backup timestamp if you have it.

Contact

hello@example.com

Email support

This address is driven by your deployment configuration. Change `MAIL_FROM_ADDRESS` for the public support inbox you want Steam to show.

What to include

Username or account email
Approximate time and timezone
Screenshot or error text
Browser, OS, or SSH client used
Save / backup timestamp for world issues